Question 1

Where are you located?

Accepted Answer

4215 McEwen Rd
Farmers Branch, TX 75244

Question 2

Do you do deliveries for windows?

Accepted Answer

We currently only provide deliveries in the Dallas area. Austin is pick-up only. Deliveries are available upon request (FEES INCLUDED)

Question 3

Do I need to measure my own windows?

Accepted Answer

You can choose to have your professional contractor measure your windows, or one of our team members can assist you with measurements. PLEASE NOTE that we are unable to take responsibility for any inaccuracies if an outside contractor measures the windows, and refunds will not be applicable in such cases.

Question 4

Can I return my window if it's the wrong size or color?

Accepted Answer

All sales are final. Please make sure to verify your sales order before signing and submitting payment. If you have an issue with your order please contact us at INFO@BUENAVISTAWINDOWS.NET or call us at (469) 805-8098

Question 5

Can you send someone out to inspect my windows or install replacement parts?

Accepted Answer

We offer window services on BuenaVista Windows Brand only.

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